Abstract
Objective
To assess the efficacy of a brief telephone call to patients on a waiting list for
physiotherapy treatment of pelvic floor dysfunction on initial attendance.
Design
Three-armed randomized controlled trial.
Setting
Outpatient physiotherapy clinic at a hospital.
Participants
Female patients (N=130; mean age, 51.47±13.33y; range, 26–84y) with various pelvic
floor dysfunction problems.
Interventions
Telephone support call (2–10min) 3 days before or 3 days after receiving an invitation
letter to physiotherapy sessions.
Main Outcome Measures
Attendance at the initial physiotherapy group session.
Results
Groups receiving a telephone call demonstrated 80% attendance at the session, with
no significant difference between these groups. The group receiving no call had significantly
lower attendance rates (50%) than did the call groups. The telephone support was more
effective in those people who were older, came from less economically deprived areas,
and had been on the waiting list for less time.
Conclusions
A brief telephone support call may be an effective method to enhance patient attendance
at treatment, but it may work best when targeted at certain groups of individuals.
Keywords
List of abbreviations:
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Article info
Publication history
Published online: May 16, 2017
Footnotes
Supported by a research and development grant from Abertawe Bro Morgannwg University Health Board.
Clinical Trial Registration No.: NCT02563600.
Disclosures: none.
Identification
Copyright
© 2017 by the American Congress of Rehabilitation Medicine
