Abstract
There is substantial interest in mechanisms for measuring, reporting, and improving
the quality of health care, including postacute care (PAC) and rehabilitation. Unfortunately,
current activities generally are either too narrow or too poorly specified to reflect
PAC rehabilitation quality of care. In part, this is caused by a lack of a shared
conceptual understanding of what construes quality of care in PAC rehabilitation.
This article presents the PAC-rehab quality framework: an evidence-based conceptual
framework articulating elements specifically pertaining to PAC rehabilitation quality
of care. The widely recognized Donabedian structure, process, and outcomes (SPO) model
furnished the underlying structure for the PAC-rehab quality framework, and the International Classification of Functioning, Disability and Health (ICF) framed the functional outcomes. A comprehensive literature review provided
the evidence base to specify elements within the SPO model and ICF-derived framework.
A set of macrolevel-outcomes (functional performance, quality of life of patient and
caregivers, consumers' experience, place of discharge, health care utilization) were
defined for PAC rehabilitation and then related to their (1) immediate and intermediate
outcomes, (2) underpinning care processes, (3) supportive team functioning and improvement
processes, and (4) underlying care structures. The role of environmental factors and
centrality of patients in the framework are explicated as well. Finally, we discuss
why outcomes may best measure and reflect the quality of PAC rehabilitation. The PAC-rehab
quality framework provides a conceptually sound, evidence-based framework appropriate
for quality of care activities across the PAC rehabilitation continuum.
Keywords
List of abbreviations:
HHA (home health agency), HRQOL (health-related quality of life), ICF (International Classification of Functioning, Disability and Health), PAC (postacute care), SNF (skilled nursing facility), SPO (structure, process, and outcomes)To read this article in full you will need to make a payment
Purchase one-time access:
Academic & Personal: 24 hour online accessCorporate R&D Professionals: 24 hour online accessOne-time access price info
- For academic or personal research use, select 'Academic and Personal'
- For corporate R&D use, select 'Corporate R&D Professionals'
Subscribe:
Subscribe to Archives of Physical Medicine and RehabilitationAlready a print subscriber? Claim online access
Already an online subscriber? Sign in
Register: Create an account
Institutional Access: Sign in to ScienceDirect
References
- Crossing the quality chasm.National Academies Pr, Washington (DC)2001
- Effectiveness and efficiency of guideline dissemination and implementation strategies.Health Technol Assess. 2004; 8: 1-72
- Development of an evidence-based framework of factors contributing to patient safety incidents in hospital settings: a systematic review.BMJ Qual Saf. 2012; 21: 369-380
- Eliminating health and health care disparities among the growing population of people with disabilities.Health Aff (Millwood). 2011; 30: 1947-1954
- The implications of regional variations in Medicare spending. Part 1: the content, quality, and accessibility of care.Ann Intern Med. 2003; 138: 273-287
- Pay-for-performance principles that promote patient-centered care: an ethics manifesto.Ann Intern Med. 2007; 147: 792-794
- Redefining health care: creating value-based competition on results.Harvard Business School Pr, Boston2006
- Accountability measures–using measurement to promote quality improvement.N Engl J Med. 2010; 363: 683-688
- Regional variation in stroke rehabilitation outcomes.Arch Phys Med Rehabil. 2014; 95: 29-38
- Perspectives on the state-of-the-science in rehabilitation medicine and its implications for Medicare postacute care policies.Arch Phys Med Rehabil. 2007; 88: 1737-1739
- Kramer A. Holthaus D. Uniform patient assessment for post-acute care: final report. Division of Health Care Policy and Research University of Colorado, 2006 (Available at:) (Accessed June 20, 2014)
- Bundling acute and postacute payment: from a culture of compliance to a culture of innovation and best practice.Phys Ther. 2010; 90: 658-662
- Are we asking the right question about postacute settings of care?.Arch Phys Med Rehabil. 2014; 95: 218-221
- Rehabilitation consumers' use and understanding of quality information: a health literacy perspective.Arch Phys Med Rehabil. 2009; 90: 206-212
- Eliciting patient and caregiver perspectives to improve the public reporting of rehabilitation quality measures.Rehabil Nurs. 2013; 38: 24-31
- Usefulness of the nursing home quality measures and quality indicators for assessing skilled nursing facility rehabilitation outcomes.Arch Phys Med Rehabil. 2006; 87: 1021-1025
- Measuring team process for quality improvement.Top Stroke Rehabil. 2010; 17: 282-293
- Risk adjustment in rehabilitation quality improvement.Top Stroke Rehabil. 2010; 17: 252-261
- Challenges and opportunities for quality in rehabilitation.in: Flanagan S.R. Zaretsky H. Moroz A. Medical aspects of disability: a handbook for the rehabilitation professional. 4th ed. Springer, New York2010: 707-722
- The quality of care. How can it be assessed?.JAMA. 1988; 60: 1743-1748
- New horizons in stroke rehabilitation research.J Rehabil Res Dev. 1999; 36: 19-31
- Conceptual overview of frameworks for measuring quality in rehabilitation.Top Stroke Rehabil. 2010; 17: 239-251
- Structure, process, and outcomes in stroke rehabilitation.Med Care. 2002; 40: 1036-1047
- State-of-the-science on postacute rehabilitation: measurement and methodologies for assessing quality and establishing policy for postacute care.Arch Phys Med Rehabil. 2007; 88: 1482-1487
- Quality of care in rehabilitation medicine.Int J Qual Health Care. 1999; 11: 73-79
- International Classification of Functioning, Disability and Health (ICF).World Health Organization, Geneva2001
- Challenges in systematic reviews: synthesis of topics related to the delivery, organization, and financing of health care.Ann Intern Med. 2005; 142: 1056-1065
- Realist review–a new method of systematic review designed for complex policy interventions.J Health Serv Res Policy. 2005; 10: 21-34
- Investigating complexity in systematic reviews of interventions by using a spectrum of methods.J Clin Epidemiol. 2013; 66: 1223-1229
- Scoping studies: advancing the methodology.Implement Sci. 2010; 5: 69
- Towards a conceptual description of rehabilitation as a health strategy.J Rehabil Med. 2011; 43: 765-769
- Advancing the measurement of participation.Arch Phys Med Rehabil. 2011; 92: 540-541
- Issues in the conceptualization and measurement of participation: an overview.Arch Phys Med Rehabil. 2010; 91: S5-16
- Environmental factors item development for persons with stroke, traumatic brain injury and spinal cord injury.Arch Phys Med Rehabil. 2013 Dec 27; ([Epub ahead of print])
- Associations between psychological factors and quality of life ratings in persons with spinal cord injury: a systematic review.Spinal Cord. 2012; 50: 174-187
- The influence of psychological factors on Health-Related Quality of Life after stroke: a systematic review.Int J Stroke. 2014; 9: 341-348
- What are the important factors in health-related quality of life for people with aphasia? A systematic review.Arch Phys Med Rehabil. 2012; 93: S86-95
- Developing a contemporary patient-reported outcomes measure for spinal cord injury.Arch Phys Med Rehabil. 2011; 92: S44-51
- A systematic review of caregiver burden following stroke.Int J Stroke. 2009; 4: 285-292
- Psychosocial interventions for carers of survivors of stroke: a systematic review of interventions based on psychological principles and theoretical frameworks.Br J Health Psychol. 2008; 13: 563-581
- Measuring patients' experiences and outcomes.BMJ. 2009; 339: b2495
- How the rehabilitation environment influences patient perception of service quality: a qualitative study.Arch Phys Med Rehabil. 2013; 94: 1112-1117
- Postacute stroke guideline compliance is associated with greater patient satisfaction.Arch Phys Med Rehabil. 2002; 83: 750-756
- Prognostic social factors in the subacute phase after a stroke for the discharge destination from the hospital stroke-unit. A systematic review of the literature.Disabil Rehabil. 2004; 26: 191-197
- Factors associated with home discharge among veterans with stroke.Arch Phys Med Rehabil. 2014; 95: 1277-1282
- Rehospitalization in the first year of traumatic spinal cord injury after discharge from medical rehabilitation.Arch Phys Med Rehabil. 2013; 94: S87-97
- Association of various comorbidity measures with spinal cord injury rehabilitation outcomes.Arch Phys Med Rehabil. 2013; 94: S75-86
- Characteristics and processes of physiotherapy clinical decision making: a study of acute care cardiorespiratory physiotherapy.Physiother Res Int. 2008; 13: 209-222
- Evidence-based practice for rehabilitation professionals: concepts and controversies.Arch Phys Med Rehabil. 2012; 93: S164-S176
- Discharge from physiotherapy following stroke: the management of disappointment.Soc Sci Med. 2004; 59: 1263-1273
- The future of quality measurement for improvement and accountability.JAMA. 2013; 309: 2215-2216
- Value by design: developing clinical microsystems to achieve organizational excellence.Jossey-Bass, San Francisco2011
- Factors complicating treatment sessions in spinal cord injury rehabilitation: nature, frequency, and consequences.Arch Phys Med Rehabil. 2013; 94: S115-S124
- Missed therapy time during inpatient rehabilitation for spinal cord injury.Arch Phys Med Rehabil. 2013; 94: S106-S114
- Selective serotonin reuptake inhibitors for stroke recovery: a systematic review and meta-analysis.Stroke. 2013; 44: 844-850
- Significance of poor patient participation in physical and occupational therapy for functional outcome and length of stay.Arch Phys Med Rehabil. 2004; 85: 1599-1601
- The Hopkins Rehabilitation Engagement Rating Scale: development and psychometric properties.Arch Phys Med Rehabil. 2007; 88: 877-884
- Interventions to promote long-term participation in physical activity after stroke: a systematic review of the literature.Arch Phys Med Rehabil. 2014; 95: 956-967
- Balance and balance self-efficacy are associated with activity and participation after stroke: a cross-sectional study in people with chronic stroke.Arch Phys Med Rehabil. 2012; 93: 1101-1107
- Psychosocial factors and adjustment to chronic pain in persons with physical disabilities: a systematic review.Arch Phys Med Rehabil. 2011; 92: 146-160
- A taxonomy for classification of stroke rehabilitation services.Arch Phys Med Rehabil. 2000; 37: 483-491
- Systematic review of guidelines for the physical management of osteoarthritis.Arch Phys Med Rehabil. 2014; 95: 375-389
- Guideline Development Group. Rehabilitation after stroke: summary of NICE guidance.BMJ. 2013; 346: 3615
- Evidence-based cognitive rehabilitation: updated review of the literature from 2003 through 2008.Arch Phys Med Rehabil. 2011; 92: 519-530
- Adherence to postacute rehabilitation guidelines is associated with functional recovery in stroke.Stroke. 2002; 33: 167-178
- Adherence to clinical guidelines improves patient outcomes in Australian audit of stroke rehabilitation practice.Arch Phys Med Rehabil. 2012; 93: 965-971
- Translating research into clinical practice: the role of quality improvement in providing rehabilitation for people with critical illness.Phys Ther. 2013; 93: 128-133
- Strategies for rehabilitation professionals to move evidence-based knowledge into practice: a systematic review.J Rehabil Med. 2009; 41: 1024-1032
- Endpoints in medical communication research, proposing a framework of functions and outcomes.Patient Educ Couns. 2009; 74: 287-294
- Patient-centered communication in cancer care: promoting healing and reducing suffering.National Cancer Institute, Bethesda2007
- Physician communication and patient adherence to treatment: a meta-analysis.Med Care. 2009; 47: 826-834
- How does communication heal? Pathways linking clinician-patient communication to health outcomes.Patient Educ Couns. 2009; 74: 295-301
- The influence of the therapist-patient relationship on treatment outcome in physical rehabilitation: a systematic review.Phys Ther. 2010; 90: 1099-1110
- Rehabilitation care and outcomes from the patient's perspective.Med Care. 1997; 35 (discussion JS58-63): JS48-57
- The SCIRehab project: treatment time spent in SCI rehabilitation. Inpatient treatment time across disciplines in spinal cord injury rehabilitation.J Spinal Cord Med. 2011; 34: 133-148
- Systematic review of high-intensity progressive resistance strength training of the lower limb compared with other intensities of strength training in older adults.Arch Phys Med Rehabil. 2013; 94: 1458-1472
- Stroke rehabilitation patients, practice, and outcomes: is earlier and more aggressive therapy better?.Arch Phys Med Rehabil. 2005; 86: S101-S114
- Active mobilization for mechanically ventilated patients: a systematic review.Arch Phys Med Rehabil. 2013; 94: 551-561
- Does exercise reduce pain and improve physical function before hip or knee replacement surgery? A systematic review and meta-analysis of randomized controlled trials.Arch Phys Med Rehabil. 2013; 94: 164-176
- Rethinking the continuum of stroke rehabilitation.Arch Phys Med Rehabil. 2014; 95: 595-596
- Team training and stroke rehabilitation outcomes: a cluster randomized trial.Arch Phys Med Rehabil. 2008; 89: 10-15
- Toward spanning the quality chasm: an examination of team functioning measures.Arch Phys Med Rehabil. 2014; 95: 2220-2223
- Patient Protection and Affordable Care Act: potential effects on physical medicine and rehabilitation.Arch Phys Med Rehabil. 2012; 93: 929-934
- Information provision for stroke patients and their caregivers.Cochrane Database Syst Rev. 2012; 11: CD001919
- A systematic review and meta-analysis of face-to-face communication of tailored health messages: implications for practice.Patient Educ Couns. 2011; 85: 348-355
- Clinical taxonomy development and application in spinal cord injury research: the SCIRehab Project.J Spinal Cord Med. 2009; 32: 260-269
- Treatment taxonomy for rehabilitation: past, present, and prospects.Arch Phys Med Rehabil. 2014; 95: S6-16
- Increasing demands for quality measurement.JAMA. 2013; 310: 1971-1980
- Opening the black box of post-stroke rehabilitation: stroke rehabilitation patients, processes, and outcomes.Arch Phys Med Rehabil. 2005; 86: S1-7
- SCIRehab uses practice-based evidence methodology to associate patient and treatment characteristics with outcomes.Arch Phys Med Rehabil. 2013; 94: S67-74
- National priorities and goals: aligning our efforts to transform America’s healthcare.National Quality Forum, Washington (DC)2008
- Core principles & values of effective team-based health care.Institute of Medicine, Washington (DC)2012
- Organizational leadership for building effective health care teams.Ann Fam Med. 2013; 11: 279-281
- Interdisciplinary team working in physical and rehabilitation medicine.J Rehabil Med. 2010; 42: 4-8
- Effectiveness of teaching quality improvement to clinicians: a systematic review.JAMA. 2007; 298: 1023-1037
- SQUIRE development group. Publication guidelines for quality improvement studies in health care: evolution of the SQUIRE project.BMJ. 2009; 338: a3152
- Early physical medicine and rehabilitation for patients with acute respiratory failure: a quality improvement project.Arch Phys Med Rehabil. 2010; 91: 536-542
- Systematic review of the application of the plan-do-study-act method to improve quality in healthcare.BMJ Qual Saf. 2014; 23: 290-298
- Clinical microsystems, Part 4. Building innovative population-specific mesosystems.Jt Comm J Qual Patient Saf. 2008; 34: 655-663
- General competencies and accreditation in graduate medical education.Health Aff (Millwood). 2002; 21: 103-111
- Rehabilitation-specific communication skills training: improving the physician-patient relationship.Am J Phys Med Rehabil. 2002; 81: 126-132
- Quality improvement in medical education: current state and future directions.Med Educ. 2012; 46: 107-119
- Effects of telerehabilitation on physical function and disability for stroke patients: a randomized, controlled trial.Stroke. 2012; 43: 2168-2174
- Organizing for quality: the improvement journeys of leading hospitals in Europe and the United States.Radcliffe, New York2008
- What would Darwin say? A historical perspective on the next steps in developing a rehabilitation classification system.Arch Phys Med Rehabil. 2014; 95: S77-84
- Field M.J. Jette A.M. The future of disability in America. National Academies Pr, Washington (DC)2007
- Family-centered theory: origins, development, barriers, and supports to implementation in rehabilitation medicine.Arch Phys Med Rehabil. 2008; 89: 1618-1624
- Improving measurement methods in rehabilitation: core concepts and recommendations for scale development.Arch Phys Med Rehabil. 2012; 93: S154-S163
- Developing, testing, and sustaining rehabilitation interventions via participatory action research.Arch Phys Med Rehabil. 2013; 94: S30-42
- Perspectives on quality of care for people who experience disability.BMJ Qual Saf. 2011; 20: 87-95
- Traumatic brain injury as a chronic health condition.Arch Phys Med Rehabil. 2013; 94: 1199-1201
- Parent perspectives to inform development of measures of children's participation and environment.Arch Phys Med Rehabil. 2011; 92: 765-773
- Quality improvement under nursing home compare: the association between changes in process and outcome measures.Med Care. 2013; 51: 582-588
- Measuring hospital clinical outcomes.BMJ. 2013; 346: f620
- Hospital performance measures and 30-day readmission rates.J Gen Intern Med. 2013; 28: 377-385
- Process of care performance measures and long-term outcomes in patients hospitalized with heart failure.Med Care. 2010; 48: 210-216
- The effect of improving processes of care on patient outcomes: evidence from the United Kingdom's quality and outcomes framework.Med Care. 2012; 50: 191-199
- Hospital quality for acute myocardial infarction: correlation among process measures and relationship with short-term mortality.JAMA. 2006; 296: 72-78
- More quality measures versus measuring what matters: a call for balance and parsimony.BMJ Qual Saf. 2012; 21: 964-968
- NICE on rehabilitation. New guidelines on rehabilitation likely to restrict practices and stifle innovation.BMJ. 2013; 347: f4876
Jesus TS, Silva IL. Toward an evidence-based provider-patient communication in rehabilitation: linking communication elements to better rehabilitation outcomes. Clin Rehab; in press.
Article info
Publication history
Published online: December 23, 2014
Footnotes
Disclosures: none.
Identification
Copyright
© 2015 American Congress of Rehabilitation Medicine. Published by Elsevier Inc. All rights reserved.